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  Who we are?

 
 

We are professional tour guides and we all live in Florence. All of us have a license and a degree in different disciplines. We have different personalities, different routes, so a different guiding style! However there is an important thing we have in common: our passion for Florence and the desire to share it with you.

 
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  What does the “free tour” concept mean?

 
 

Free tours have no fixed ticket price. You are “free” to decide yourself how much you liked the tour and how much it was worth for you. Our tour guides are freelance professionals so these free tours are part of their job, this is the reason why they pay regular taxes on the donations they receive.

 
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  Are free tours available in other languages than English?

 
 

Our free tours are also available in Spanish and Italian. For a private tour we can also provide a tour guide in French, German and Russian. In this case you have to contact us in advance.

 
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  How long does a tour take? how far will we walk?

 
 

Not all of our tours are the same. The sunset tour lasts approximately two hours. The morning and afternoon tours last approximately two and a half hours. The distance that we will cover (all flat) is about 2/3 kilometers.

 
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  Where is the meeting point?

 
 

Our tours start in piazza Santa Maria Novella (a five-minute walk from the train station), in the middle of the square between the two obelisks. (See the dedicated page).

 
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  Do the tours end where they start?

 
 

No, our tours all start from Piazza Santa Maria Novella but end in different places (about 20 minutes walking from the starting point). Of course, at the end of the tour you can ask our tour guides for the right informations and advices on how to proceed with your stay in Florence.

 
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  Is a reservation required to join a tour?

 
 

Yes, only the reservation guarantees your participation in the tour. In order to ensure the best quality, the group size for each experience is limited to a number of people. Booking is easy! Directly from our home page, click on "Book now" and select the day, time and quantity of tickets you want. A ticket will be sent to you by email.

 
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  We are a group of more than 6 people. How can I book?

 
 

Our booking systems accept groups and families of up to 6 people. If your group is larger, contact us in advance and we will see together how to organize ourselves!

 
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  How can I recognize the tour guide?

 
 

You will recognize our tour guide by the small flag of Florence with the red lily. (See the dedicated page).

 
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  Is the tour suitable for children? Is it wheelchair accessible?

 
 

If they can keep up with the group, they are more than welcome. We also had many participants with baby stroller. The streets of the historic center of Florence are all flat even if a little disconnected so even in a wheelchair you can participate.

 
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  Is there anything in particular that I need to bring?

 
 

The route is very easy but you will walk better if you use comfortable shoes. We suggest you also bring warm clothes in the winter season and a small umbrella or raincoat in case it rains. Especially in summer it is recommended to bring a bottle of water with you.

 
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  Do the free tours run also in bad weather?

 
 

We are not scared of a few drops of rain, are you?  In some situations we may wait a little longer at the start or make an additional stop until the weather improves. Only in case of exceptional climatic situations, with the agreement of the guide and the participants, the tour may not start or be suspended.

 
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  What if I am late for the tour?

 
 

The guide starts the tour with a short introduction of about 15 minutes so you have this time to join the group; after which the group starts moving and it is very difficult to join after. Please try to be punctual, out of respect for the other participants and not to miss a moment of the initial introduction of our guide. However, try to notify us by email or WhatsApp if you are late.

 
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  What if I just can't arrive on time or decide not to come?

 
 

In this case you can cancel your booking directly through the Eventbrite link on your booking confirmation email. Otherwise, please notify us by email or WhatsApp as soon as you can. Our tours have a limited number of participants. If you book and don't participate without canceling your reservation you can prevent other people from participating.

 
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  Didn't you find an answer to your question?

 
 

Write to us! by email ( info@anotherflorence.com ) or on WhatsApp (+39 335 6559428) and we will try to give you the answer you were looking for.

 
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  Ready to start?

 
 

Book the tour you prefer

 

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